BOOKING CONDITIONS
Changes and cancellations have to be sent in writing to Austropa Interconvention.
Individual hotel reservations
Booking information
* It is recommended to make your reservation in time - hotel reservation
deadline is June 18, 2010
* Rooms will be allocated on a first come first serve basis according
to availability.
* To secure your reservation a 1 night(s) hotel deposit per booked room is required.
* Once deposit payment has been received a confirmation will be sent.
* Final hotel expenses (minus pre-paid deposit) have to be paid directly
at the hotel upon check out. The hotel will issue an invoice. The number
of overnights booked in advance will serve as the basis for your hotel
invoice. Please note that the hotel is entitled to charge all pre-booked
nights.
Cancellation
* For room cancellations received before July 5, 2010
an administration fee of € 40,- per
room will be charged.
* No refund of the hotel deposit can be made for cancellations received
after that date or for No-Show. In case of No-Show the hotel reservation
will be released after the first night.
* These cancellation conditions also apply for bookings made after the hotel reservation deadline.
Sightseeing tours
Booking information
* Full pre-payment is required.
* Once payment is received a confirmation will be sent.
* All tours are accompanied by an English speaking guide and are subject
to change.
* The minimum number for walking tours is fifteen, for bus tours twenty
five persons.
* The vouchers and receipt will be handed out at the registration
desk at the congress venue.
Cancellation
* Tour cancellations can be made free of charge until July 5, 2010.
* No refund for tour cancellations after that date, for lost tickets as
well as for services not taken.
* Tours will be cancelled if the minimum number should not be reached,
full refund will be made for tours, which will not take place.
Liability
Austropa Interconvention acts as agent only and cannot be held responsible
for any loss, injury or damage to any person or property whatever the
cause may be. The liability of persons or enterprises providing means
of transportation or other services, however, remains unaffected. The
customer takes part in all tours and trips at his own risk. Only written
arrangements are binding. Sole venue is Vienna.